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Is Work Entered Into Tech RO Reviewed?

ROs created in real time by service technicians using the Tech RO screens in the 2nd generation of EMDECS might contain errors or omissions. As the latest screens have been designed to follow a...

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Can Part Positions Be Indicated?

With Tech RO, keep track of where parts are used on equipment by selecting positions. If you are installing a tire for example, it can be helpful and efficient to indicate the position that the new...

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Is Tech RO Compatible with 1st Generation EMDECS?

The Technician’s Repair Order (Tech RO) screens allow for a natural process-driven work flow that can capture most maintenance work in real time when incorporated into the flow of the shop. Tech RO...

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Can Technicians Access Unit History?

Of course, as a matter of fact, we make it as easy as possible. EMDECS has 3 History screens (Repair Order, Labor and Parts) accessible by anyone with admin access to the system. For technicians, any...

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Can Technicians Be Assigned to ROs?

When service technicians use the Tech RO screens (2nd generation EMDECS) to build repair orders in real time, the shop’s service manager might want to take advantage of the ability to assign...

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Can a Mobile Repair Unit Run a Version of Tech RO?

Yes – shops with a mobile unit offer great service to those in need and a mobile that logs work in real, or near-real time can provide efficient service to the shop organization. The Mobile Repair...

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Can Multiple Technicians Use Tech RO?

Yes – the Technician’s Repair Order (Tech RO) screens in the 2nd generation of EMDECS that allow technicians to build repair orders and track the time spent on each labor activity can indeed be used by...

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What is Tech RO?

When considering the amount of administration required to create and complete repair orders for maintenance performed in your shop, imagine the value of having the repair order built as the technician...

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How are Repair Orders Built in Real Time?

The Technician’s Repair Order (Tech RO) is a shop software tool, displayed on a tablet or laptop, where technician’s simply indicate, often with a single click, the job they are about to work on....

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Can EMDECS Remember Work Required for a Unit?

EMDECS has long had a deferred work component, where jobs can be associated with an equipment record and applied to a repair order as the work is eventually performed – and now with Tech RO, we’ve...

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